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FAQ

You What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover & Apple Pay.

Do you charge sales tax?
Yes! All online orders shipping will have sales tax applied at checkout.

When will you fulfill and ship my order?
Our fulfillment time is calculated in business days:

2-7 bus. days for apparel products
2-5 bus. days for non-apparel products (posters, mugs, phone cases, etc.)

Shipping time is separate from fulfillment. To get an idea of how long an order will take to reach its destination, combine the estimated fulfillment time with the estimated shipping time. Please note: During times of high volume, i.e. holidays or a large event, our processing and shipping time may be greater than 48 hours. Deliveries may be delayed due to USPS carrier issues or weather conditions.

Can I track my shipment?
Yes. As soon as your order has been processed and shipped you will receive a shipping confirmation email with tracking information included. It may end up in a spam folder, so check there if you don’t receive it in a timely manner. *Not supported with SMS messaging. Please enter your email address to receive updates.

Do you offer expedited shipping?
Yes, you can request expedited shipping at checkout. Remember, this doesn’t include fulfillment time. See above for fulfillment details.

Do you ship internationally?
Yes! We gladly ship to most countries outside of the United States. Be aware that shipping times will not be the same as they are domestically. The purchaser will be responsible for any additional customs charges, duties, or fees upon delivery.

What is your return policy?
All returns must be accompanied by the original receipt.
View our Return & Exchange Policy

The post office says my order has been delivered, but there’s no package! Help!
Please email us so that we can investigate. [email protected]

What do I do if I received an item that is flawed or damaged?
We got you! Did you receive an item that has hole, seam pop or slightly off print? Mistakes happen, it’s not personal and very rare. We can fix it! Reach out to [email protected] We’ll get you a replacement!

I received the wrong item in my order. How do I get the item I ordered?
We’re terribly sorry for the mix-up and any inconvenience! Please reach out to [email protected] We’ll get it all corrected!

My order is missing an item! How do I get the item I ordered?
We’re terribly sorry for the mix-up and any inconvenience! Mistakes happen. Please reach out to [email protected] We’ll get it all corrected!

Can I pick up my order from your shipping warehouse?
No, we don’t offer pick up service at this time.

I forgot to use my discount code at checkout, can you apply the discount and refund me for the difference?
Sorry, due to the nature of our check-out system we cannot apply discounts after a purchase.

I have a coupon; can I use it on a sale item?
Sorry, our coupons are only valid on regularly priced items.

How do your shirts fit? 
They fit great! If you’re not sure what size to get or if you’re in-between sizes, we recommend you order one size up. Please check the size chart located on each item description to find more info on sizing. We print our shirts locally on brand blank goods. Material information can be found on the product pages. If you have questions about sizing issues, please feel free to contact us for sizes you do not see in our inventory.

Do you carry sizes larger than 3X?
Yes! We understand that people come in all shapes and sizes.  We carry most of our Mens/Unisex items up to 3X.

Will my new shirts shrink after I wash them?
We print on pre-shrunk shirts.  We still recommend washing in cool water and hang dry or tumble dry on low to prevent additional shrinkage.

Do you wholesale?
We’re always excited to hear from new retailers. To be considered for a Triangle Clothing Co wholesale account, please send an email to [email protected]. Make sure to include a copy of your NC Resale Certificate and links to your website and social media outlets (Facebook, Twitter, Tumblr, etc).

How can I sell my products in your store?
If you would like to carry your products in your retail stores, please email [email protected] to discuss further and ask for a vendor application.

I have a great design idea that’s going to be the next big thing!—how do I submit?
We love that you are as passionate about the Triangle as we are! We always enjoy hearing customers ideas and suggestions, reach out to us at [email protected] so we can talk!

Do you offer custom services? Design or screen printing?
Yes, we offer custom design services from our talented design team for a fee. Please contact us for details and a quote.

Do you have a website?
Our website is www.triangleclothing.co. You are on it. Welcome. Tell a friend!

Do you have any promos running right now?
Yes! Share about us on your facebook or instagram page and we will send you 15% off your next order. Didn’t hear from us in 3 days, just email us with a link to or a photo of you account with our info shared and we will send you your 15% off.

You can also subscribe below to get 15% off your first order.